Dell computers Support Tickets All Reviews

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Dell computers Reviews

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  • Dell Product Support



    Until yesterday, I was a satisfied customer who had purchased four Dell systems in the past. A month ago, I ran Dell's PC Doctor/Dell Support Center and discovered that my Dell/Samsung internal hard drive had failed two crucial tests. A quick visit to several online forums indicated that I needed to replace the hard drive. I phoned Dell Sales and ordered a new Seagate Barracuda 7200 500 GB drive for $121.00. Although I could have purchased this same drive for approximately $70.00 from a number of suppliers, I ordered it from Dell because they had answered my questions and assured... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • Inspiron 1420 AC Adapter Issues



    RE: Inspiron 1420 I am really hoping Dell will step up and take care of this!!! I have called a few times before trying to get this resolved online with a Dell customer service representative.I have also emailed Julie at Dell several times with NO response at all! What gives Dell? I am sooooo frustrated. I have owned several Dells and have only had an issue with 1 of them and you helped me to get it resolved very satisfactorily. I am disabled so this is even more frustrating to have a problem and not be able to get anyone to help me to resolve it! I am having major issues... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • Lack of customer service



    Case # 627386104 - I've had issues with this computer since I took it out of the box and all the techs want to do is reinstall windows. I tried to tell them there was nothing wrong with the hard drive (both times) but they insisted on replacing it. The problems re-occurred just the same. I've had several "memory management" crashes but techs won't replace the memory because it passes the diagnostics. I have to reinstall windows every 6-8 wks because things slowly get corrupted until nothing works properly anymore. It causes my CD drive to malfunction sometimes, and... More...
    (Computers, Software, Hardware - Sponsored by APPLE)


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